zapdrop.co.in

PRIVACY POLICY – ZAPDROP

ZapDrop (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (zapdrop.co.in) and services.

1. Information We Collect
🔹 a) Personal Information
We may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Pickup & Delivery Address
  • Payment details (processed securely via third-party gateways)

🔹 b) Non-Personal Information

  • Device information
  • IP address
  • Browser type
  • Usage data (pages visited, time spent)
🔹 c) Location Data
  • Real-time location may be collected for:
  • Delivery tracking
  • Assigning delivery partners

2. How We Use Your Information
We use your data to:

  • Provide and manage delivery services
  • Process bookings and transactions
  • Enable real-time tracking
  • Improve user experience and platform performance
  • Communicate updates, notifications, and support
  • Prevent fraud and ensure platform security

3. Sharing of Information
We may share your data with:

🔹 Delivery Partners
To complete pickups and deliveries

🔹 Third-Party Service Providers

  • Payment gateways
  • Cloud hosting services
  • Analytics tools

🔹 Legal Authorities
If required by law, regulation, or legal process in India

4. Data Storage & Security

  • We implement reasonable security practices as per Information Technology Act, 2000
  • Data is stored securely using industry-standard measures
  • However, no method of transmission over the internet is 100% secure

5. Cookies & Tracking Technologies
We use cookies to:

  • Enhance website functionality
  • Understand user behavior
  • Improve service performance

Users can control cookies via browser settings.

6. Data Retention
  • Personal data is retained only as long as necessary for:
    • Service fulfillment
    • Legal compliance
  • Data may be deleted or anonymized after this period

7. Your Rights
Under applicable Indian laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (subject to legal obligations)
  • Withdraw consent (where applicable)

8. Third-Party Links
Our website may contain links to third-party platforms.
ZapDrop is not responsible for their privacy practices.

9. Children’s Privacy

  • Our services are not intended for individuals under 18 years
  • We do not knowingly collect data from minors

10. Changes to This Policy
We may update this Privacy Policy periodically.
Users are advised to review it regularly.

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